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I cannot drag-and-drop to upload a file — what do I do?

Modified on: Thu, Aug 8, 2019 at 5:08 PM

When trying to upload a file into DSCVR, you may encounter an issue when attempting to drag a file into the drag-and-drop area.



This issue can occur when trying to drag a file in from an unsupported location, like an uncompressed .zip file or a file attached to an email.

This occurs on Mac and Windows operating systems and across all web browsers, and occurs because the file in question is not yet hosted on your computer’s local storage.

To proceed with the upload of that file, download the file to your computer’s local storage, and drag the file into the drag-and-drop area.

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